{"id":59103,"date":"2024-05-04T13:17:05","date_gmt":"2024-05-04T13:17:05","guid":{"rendered":"https:\/\/drlab.unitn.it\/?page_id=59103"},"modified":"2024-06-28T11:33:59","modified_gmt":"2024-06-28T11:33:59","slug":"glossario","status":"publish","type":"page","link":"https:\/\/drlab.unitn.it\/ja\/portfolio\/glossario\/","title":{"rendered":"\u7528\u8a9e\u96c6"},"content":{"rendered":"
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04.<\/h3>\n

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\u30d7\u30ed\u30d6\u30ec\u30e0\u30fb\u30c4\u30ea\u30fc<\/strong><\/h3>\n

DRLab\u304c\u30c7\u30b6\u30a4\u30f3\u3057\u305f\u300c\u554f\u984c\u30c4\u30ea\u30fc\u300d\u30e2\u30c7\u30eb\u306f\u3001\u30e8\u30fc\u30ed\u30c3\u30d1\u306e\u307f\u306a\u3089\u305a\u4e16\u754c\u5404\u5730\u306e\u958b\u767a\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3067\u4f7f\u7528\u3055\u308c\u3066\u3044\u308b\u4f1d\u7d71\u7684\u306a\u30c0\u30a4\u30a2\u30b0\u30e9\u30e0\u306e\u30ed\u30b8\u30c3\u30af\u306b\u57fa\u3065\u3044\u3066\u3044\u308b\u3002\u554f\u984c\u30c4\u30ea\u30fc\u3068\u306f\u3001\u300c\u554f\u984c\u968e\u5c64\u300d\u3068\u3082\u547c\u3070\u308c\u308b\u56f3\u306b\u3088\u3063\u3066\u554f\u984c\u3092\u53ef\u8996\u5316\u3059\u308b\u5f62\u5f0f\u3067\u3042\u308a\u3001\u56e0\u679c\u95a2\u4fc2\u3092\u5206\u6790\u3057\u660e\u78ba\u306b\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u3002\u3053\u306e\u5206\u6790\u306f\u4e00\u822c\u306b\u56f3\u5f0f\u5316\u3055\u308c\u3001\u4e0a\u90e8\u306b\u554f\u984c\u306e\u5f71\u97ff\u3001\u305d\u306e\u4e0b\u306b\u539f\u56e0\u3092\u793a\u3059\u3002\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30fb\u30b5\u30a4\u30af\u30eb\u306e\u8a08\u753b\u6bb5\u968e\u3067\u7528\u3044\u3089\u308c\u3001\u8ad6\u7406\u7684\u67a0\u7d44\u307f\u3092\u4f5c\u6210\u30fb\u691c\u8a0e\u3057\u3001\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3055\u308c\u308b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30fb\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3092\u660e\u78ba\u306b\u3059\u308b\u306e\u306b\u6709\u7528\u3067\u3042\u308b\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\n\u6b27\u5dde\u59d4\u54e1\u4f1a (2004).Project Cycle Management Guidelines: Volume 1. Brussels: EuropeAid Cooperation Office.\u6b27\u5dde\u9023\u5408\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8 https:\/\/europa.eu\/capacity4dev\/dear-programme\/documents\/europeaid-project-cycle-management-guidelines \u3088\u308a\u5f15\u7528\u3002<\/p>\n

\u56fd\u9023\u98df\u7ce7\u8fb2\u696d\u6a5f\u95a2\uff08n.d.\uff09\u3002\u30ad\u30e3\u30d1\u30b7\u30c6\u30a3\u30fb\u30d5\u30a9\u30fc\u30ab\u30b9\u30fb\u30d7\u30ed\u30d6\u30ec\u30e0\u30fb\u30c4\u30ea\u30fc\u3002http:\/\/www.fao.org\/capacity-development\/resources\/practical-tools\/capacity-assessment\/problem-tree-tool\/en\/ \u3088\u308a\u5f15\u7528\u3002<\/p>\n

\u7c73\u56fd\u56fd\u969b\u958b\u767a\u5e81\uff08USAID\uff09\uff082012\uff09\u3002\u8ad6\u7406\u7684\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3002Technical Note, Number 2, Version 1.0.USAID.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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S.W.O.T.\u5206\u6790<\/strong><\/h3>\n

S.W.O.T.\u5206\u6790\u3068\u306f\u3001\u5f37\u307f\uff08Strengths\uff09\u3001\u5f31\u307f\uff08Weaknesses\uff09\u3001\u6a5f\u4f1a\uff08Opportunities\uff09\u3001\u8105\u5a01\uff08Threats\uff09\u306e\u982d\u6587\u5b57\u3092\u3068\u3063\u305f\u3082\u306e\u3067\u3001\u7d44\u7e54\u304c\u76f4\u9762\u3059\u308b\u5185\u90e8\u306e\u5f37\u307f\u3068\u5f31\u307f\u3001\u5916\u90e8\u306e\u6a5f\u4f1a\u3068\u8105\u5a01\u3092\u5206\u6790\u3059\u308b\u305f\u3081\u306b\u7528\u3044\u3089\u308c\u308b\u3002\u3053\u306e\u30c4\u30fc\u30eb\u306f\u3001\u4e00\u822c\u7684\u306a\u5206\u6790\u306b\u4f7f\u7528\u3059\u308b\u3053\u3068\u3082\u3001\u7d44\u7e54\u304c\u7279\u5b9a\u306e\u554f\u984c\u3084\u8ab2\u984c\u306b\u3069\u306e\u3088\u3046\u306b\u5bfe\u51e6\u3059\u308b\u304b\u3092\u691c\u8a0e\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u308b\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u8a2d\u8a08\u306b\u643a\u308f\u308b\u7d44\u7e54\u3068\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u8a2d\u5b9a\u3059\u308b\u76ee\u6a19\u3068\u306e\u95a2\u4fc2\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u3002\u5b9f\u969b\u3001SWOT\u5206\u6790\u3092\u5b8c\u4e86\u3059\u308b\u306b\u306f\u3001\u76ee\u7684\u306e\u9054\u6210\u3092\u52a9\u3051\u308b\u3001\u3042\u308b\u3044\u306f\u59a8\u3052\u308b\u5185\u90e8\u8981\u56e0\u3068\u5916\u90e8\u8981\u56e0\u3092\u7279\u5b9a\u3057\u3001\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\n\u6b27\u5dde\u59d4\u54e1\u4f1a (2004).Project Cycle Management Guidelines: Volume 1. Brussels: EuropeAid Cooperation Office.\u6b27\u5dde\u9023\u5408\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8 https:\/\/europa.eu\/capacity4dev\/dear-programme\/documents\/europeaid-project-cycle-management-guidelines \u3088\u308a\u5f15\u7528\u3002<\/p>\n

Kumar, V. (2012).101 design methods: A structured approach for driving innovation in your organization.John Wiley & Sons.<\/p>\n

SWOT\u5206\u6790\uff08n.d.\uff09\u3002DIY Development Impact & You: \u30bd\u30fc\u30b7\u30e3\u30eb\u30fb\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u8a98\u767a\u30fb\u652f\u63f4\u3059\u308b\u5b9f\u8df5\u7684\u30c4\u30fc\u30eb\u3002https:\/\/diytoolkit.org\/tools\/swot-analysis-2\/ \u3088\u308a\u5f15\u7528\u3002<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u30d0\u30c3\u30af\u30b9\u30c6\u30fc\u30b8<\/strong><\/h3>\n

\u30d0\u30c3\u30af\u30b9\u30c6\u30fc\u30b8\u30fb\u30a2\u30af\u30b7\u30e7\u30f3\u3068\u306f\u3001\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u306b\u306f\u898b\u3048\u306a\u3044\u3001\u30b5\u30fc\u30d3\u30b9\u30fb\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u306e\u8cac\u4efb\u306b\u3088\u308b\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u3053\u3068\u3067\u3042\u308b\u3002\u3053\u308c\u3089\u306f\u00a0\u8868\u821e\u53f0<\/a><\/strong>\u5e38\u306b\u76ee\u306b\u898b\u3048\u308b\u5f62\u3067\u3001\u305d\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u30fb\u30b5\u30dd\u30fc\u30c8\u30fb\u30d7\u30ed\u30bb\u30b9\u306e\u3082\u306e\u306b\u3088\u3063\u3066\u3002<\/p>\n

\u53c2\u8003\u6587\u732e
\n<\/strong>Bitner, M. J., Ostrom, A. L., & Morgan, F. N. (2008).Service blueprinting: a practical technique for service innovation.\u00a0\u30ab\u30ea\u30d5\u30a9\u30eb\u30cb\u30a2\u7d4c\u55b6\u5be9\u67fb<\/em>, 50(3), 66-94.<\/p>\n

Katzan Jr, H. (2011).\u30b5\u30fc\u30d3\u30b9\u30c7\u30b6\u30a4\u30f3\u306e\u8981\u70b9\u3002\u00a0\u30b5\u30fc\u30d3\u30b9\u79d1\u5b66\u30b8\u30e3\u30fc\u30ca\u30eb\uff08JSS\uff09<\/em>, 4(2), 43-60.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u3069\u3046\u3057\u3066......\uff1f<\/strong><\/h3>\n

\u3053\u306e\u30c4\u30fc\u30eb\u306f\u3001\u300cHow might we... ?\u300d\u3068\u547c\u3070\u308c\u308b\u30a2\u30a4\u30c7\u30a2\u767a\u60f3\u306e\u30c7\u30b6\u30a4\u30f3\u624b\u6cd5\u3068\u547c\u3070\u308c\u308b\u30c6\u30af\u30cb\u30c3\u30af\u306e\u958b\u767a\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u3002\u3053\u308c\u306f\u3001\u30d6\u30ec\u30fc\u30f3\u30b9\u30c8\u30fc\u30df\u30f3\u30b0\u3068\u3044\u3046\u5f62\u3067\u5275\u9020\u7684\u306a\u7b54\u3048\u3092\u3072\u3089\u3081\u304f\u305f\u3081\u306e\u8cea\u554f\u3067\u3042\u308b\u3002\u3053\u308c\u306f\u3001\u30a2\u30a4\u30c7\u30a2\u306e\u6bb5\u968e\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u30c7\u30b6\u30a4\u30f3\u30c7\u30fc\u30bf\u304c\u5229\u7528\u53ef\u80fd\u306a\u5834\u5408\u3001\u307e\u305f\u306f\u30cb\u30fc\u30ba\u3084\u6a5f\u4f1a\u3092\u691c\u8a0e\u3059\u308b\u305f\u3081\u306b\u53cd\u5fa9\u3057\u3066\u623b\u308b\u5fc5\u8981\u304c\u3042\u308b\u5834\u5408\u306b\u4f7f\u7528\u3055\u308c\u307e\u3059\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\nIDEO (2015).The Field Guide to Human-Centred Design.IDEO.org.<\/p>\n

Stickdorn, M., Lawrence, A., Hormess, M., & Schneider, J. (2018).This is service design doing: Applying service design thinking in the real world.\u30aa\u30e9\u30a4\u30ea\u30fc\u30fb\u30e1\u30c7\u30a3\u30a2<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u53c2\u8003\u6587\u732e<\/strong>
\nHanington, B., & Martin, B. (2012).Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions.Rockport Publishers.<\/p>\n

Salvador, T., Bell, G., & Anderson, K. (1999).Design Ethnography.Design Management Journal (Former Series), 10(4), 35-41.<\/p>\n

Segelstr\u00f6m, F., & Holmlid, S. (2015).\u30c7\u30b6\u30a4\u30f3\u306b\u3088\u308b\u30a8\u30b9\u30ce\u30b0\u30e9\u30d5\u30a3\u30fc\uff1a\u76ee\u6a19\u3068\u5a92\u4ecb\u3059\u308b\u4eba\u5de5\u7269\u306b\u3064\u3044\u3066\u3002Arts and Humanities in Higher Education, 14(2), 134-149.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u30d5\u30ed\u30f3\u30c8\u30b9\u30c6\u30fc\u30b8<\/strong><\/h3>\n

\u30d5\u30ed\u30f3\u30c8\u30b9\u30c6\u30fc\u30b8\u300d\u3001\u307e\u305f\u306f\u300c\u30aa\u30f3\u30b9\u30c6\u30fc\u30b8\u300d\u3068\u3082\u547c\u3070\u308c\u308b\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u30d7\u30ed\u30d0\u30a4\u30c0\u306b\u3088\u3063\u3066\u5b9f\u884c\u3055\u308c\u3001\u30b5\u30fc\u30d3\u30b9\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u898b\u3048\u308b\u7269\u7406\u7684\u307e\u305f\u306f\u8ad6\u7406\u7684\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3067\u3042\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u3068\u30b5\u30fc\u30d3\u30b9\u3001\u30b5\u30fc\u30d3\u30b9\u5168\u4f53\u306e\u76ee\u306b\u898b\u3048\u308b\u90e8\u5206\u3068\u898b\u3048\u306a\u3044\u90e8\u5206\u306e\u9593\u306e\u76f8\u4e92\u4f5c\u7528\u306e\u5883\u754c\u7dda\u3092\u5b9a\u7fa9\u3059\u308b\uff08\u4ee5\u4e0b\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u53c2\u7167\uff09\u3002\u00a0\u821e\u53f0\u88cf<\/a><\/strong>).<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\nBitner, M. J., Ostrom, A. L., & Morgan, F. N. (2008).Service blueprinting: a practical technique for service innovation.California management review, 50(3), 66-94.<\/p>\n

Katzan Jr, H. (2011).\u30b5\u30fc\u30d3\u30b9\u30c7\u30b6\u30a4\u30f3\u306e\u8981\u70b9\u3002Journal of Service Science (JSS), 4(2), 43-60.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u975e\u69cb\u9020\u5316\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc<\/strong><\/h3>\n

\u3053\u308c\u306f\u3001\u3042\u3089\u304b\u3058\u3081\u8a2d\u8a08\u3055\u308c\u305f\u30d7\u30ed\u30c8\u30b3\u30eb\u306e\u9069\u7528\u306b\u5f93\u3063\u3066\u3001\u8cea\u554f\u3059\u308b\u305f\u3081\u306b\u5f93\u3046\u3079\u304d\u69cb\u9020\u3092\u6301\u305f\u305a\u3001\u3057\u305f\u304c\u3063\u3066\u30a4\u30f3\u30bf\u30d3\u30e5\u30a2\u30fc\u3068\u30a4\u30f3\u30bf\u30d3\u30e5\u30a4\u30fc\u306e\u53cc\u65b9\u306b\u5927\u304d\u306a\u67d4\u8edf\u6027\u3092\u6b8b\u3057\u305f\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3067\u3042\u308b\u3002\u3057\u304b\u3057\u3001\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u306e\u5b8c\u5168\u306a\u975e\u69cb\u9020\u5316\u306f\u5b8c\u5168\u306b\u306f\u4e0d\u53ef\u80fd\u3067\u3042\u308b\u305f\u3081\u3001\u975e\u69cb\u9020\u5316\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3092\u975e\u5e38\u306b\u67d4\u8edf\u306b\u69cb\u6210\u3055\u308c\u305f\u4f1a\u8a71\u3068\u307f\u306a\u3059\u50be\u5411\u304c\u3042\u308b\u3002\u5f93\u3063\u3066\u3001\u30a4\u30f3\u30bf\u30d3\u30e5\u30a2\u30fc\u306e\u4e3b\u306a\u5f79\u5272\u306f\u3001\u4f1a\u8a71\u306e\u304d\u3063\u304b\u3051\u3092\u4f5c\u3063\u305f\u5f8c\u3001\u30a4\u30f3\u30bf\u30d3\u30e5\u30a4\u30fc\u304c\u8a71\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u660e\u78ba\u306b\u3059\u308b\u305f\u3081\u306b\u3001\u6642\u6298\u8cea\u554f\u3092\u3059\u308b\u805e\u304d\u624b\u306b\u5fb9\u3059\u308b\u3053\u3068\u3067\u3042\u308b\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\nBrinkmann, S. (2018).\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3002N. K. Denzin & Y. S. Lincoln (Eds.), The Sage handbook of qualitative research.S. Lincoln (Eds.), The Sage handbook of qualitative research.Fifth Edition, (pp. 997-1038).Sage Publications.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u534a\u69cb\u9020\u5316\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc<\/strong><\/h3>\n

\u3053\u306e\u3088\u3046\u306a\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u306f\u3001\u4e8b\u524d\u306b\u8a2d\u8a08\u3055\u308c\u305f\u30d7\u30ed\u30c8\u30b3\u30eb\u3092\u9069\u7528\u3059\u308b\u3082\u306e\u3067\u3001\u307b\u3068\u3093\u3069\u306e\u5834\u5408\u3001\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u306e\u671f\u5f85\u306b\u5fdc\u3058\u3066\u3001\u591a\u304b\u308c\u5c11\u306a\u304b\u308c\u67d4\u8edf\u3067\u53b3\u683c\u306a\u69cb\u6210\u304c\u542b\u307e\u308c\u308b\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\nBrinkmann, S. (2018).\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3002N. K. Denzin & Y. S. Lincoln (Eds.), The Sage handbook of qualitative research.S. Lincoln (Eds.), The Sage handbook of qualitative research.Fifth Edition, (pp. 997-1038).Sage Publications.<\/p>\n

Kumar, V. (2013).101 Design Methods: A Structured Approach for Driving Innovation in Your Organisation.John Wiley & Sons.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

<\/div><\/div>\n
\n\t
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\u6d1e\u5bdf<\/strong><\/h3>\n

\u30a4\u30bf\u30ea\u30a2\u8a9e\u3067\u306f\u300c\u76f4\u611f\u300d\u3068\u8a33\u3055\u308c\u3001\u5ba2\u89b3\u7684\u3001\u4e3b\u89b3\u7684\u306a\u89b3\u5bdf\u304b\u3089\u5f97\u3089\u308c\u308b\u60c5\u5831\u306e\u3053\u3068\u3067\u3001\u65b0\u3057\u3044\u8996\u70b9\u306e\u7b56\u5b9a\u306b\u5f79\u7acb\u3064\u30a4\u30f3\u30b9\u30d4\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u793a\u5506\u3059\u308b\u3053\u3068\u3067\u3001\u30c7\u30b6\u30a4\u30f3\u30d7\u30ed\u30bb\u30b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u3001\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\nGarber, J. (2014).\u30b5\u30fc\u30d3\u30b9\u30c7\u30b6\u30a4\u30f3\u65b9\u6cd5\u8ad6\u3002Innovation Unit.<\/p>\n

Kolko, J. (2010).\u5e30\u7d0d\u7684\u601d\u8003\u3068\u30bb\u30f3\u30b9\u30e1\u30a4\u30ad\u30f3\u30b0\uff1a\u30c7\u30b6\u30a4\u30f3\u5408\u6210\u306e\u539f\u52d5\u529b\u3002Design issues, 26(1), 15-28.<\/p>\n

Kumar, V. (2013).101 Design Methods: A Structured Approach for Driving Innovation in Your Organisation.John Wiley & Sons.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u30fb\u30de\u30c3\u30d7<\/strong><\/h3>\n

\u30b7\u30b9\u30c6\u30e0\u306e\u898b\u901a\u3057\u3092\u53d6\u308b\u5fc5\u8981\u6027\u3092\u5f37\u8abf\u3059\u308b\u8996\u899a\u7528\u5177\u306f\u5f79\u5272\u3001\u30b0\u30eb\u30fc\u30d7\u5316\u304a\u3088\u3073\u95a2\u4fc2\u306e\u30ec\u30d9\u30eb\u3067\u30b7\u30b9\u30c6\u30e0\u306e\u884c\u70ba\u8005\u306e\u30a4\u30e1\u30fc\u30b8\u3092\u63d0\u4f9b\u3059\u308b\u3002stakeholder\u306e\u5730\u56f3\u306fstakeholder\u306e\u5730\u56f3\u3068\u3057\u3066\u56fd\u969b\u7684\u306b\u77e5\u3089\u308c\u3066\u3044\u3066\u3001\u4e3b\u306b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u7d50\u679c\u306b\u8208\u5473\u304c\u3042\u308a\u305d\u3046\u306a\u4e3b\u8981\u306a\u69cb\u6210\u54e1\u304c\u3060\u308c\u3067\u3042\u308b\u304b\u8b58\u5225\u3059\u308b\u306e\u306b\u4f7f\u7528\u3055\u308c\u308b; \u5f93\u3063\u3066\u305d\u308c\u306f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30d7\u30ed\u30bb\u30b9\u3092\u8a08\u753b\u3057\u3001\u8abf\u67fb\u3057\u3001\u305d\u3057\u3066\u5b9a\u7fa9\u3059\u308b\u3068\u304d\u4f7f\u7528\u3055\u308c\u308b\u3079\u304d\u7528\u5177\u3067\u3042\u308b\u3002\u3053\u306e\u30c4\u30fc\u30eb\u306f\u3001\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u304b\u3089\u5229\u76ca\u3092\u5f97\u308b\u4eba\u3001\u6a29\u529b\u3092\u6301\u3064\u4eba\u3001\u60aa\u5f71\u97ff\u3092\u53d7\u3051\u308b\u4eba\u3001\u3055\u3089\u306b\u306f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u7d50\u679c\u306b\u53cd\u5bfe\u3059\u308b\u53ef\u80fd\u6027\u306e\u3042\u308b\u4eba\u306a\u3069\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u95a2\u5fc3\u3092\u6301\u3061\u305d\u3046\u306a\u3059\u3079\u3066\u306e\u4eba\u3005\u306b\u95a2\u3059\u308b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c1\u30fc\u30e0\u306e\u77e5\u8b58\u306b\u57fa\u3065\u3044\u3066\u3001\u63a8\u6e2c\u7684\u306b\u4f5c\u6210\u3055\u308c\u308b\u3053\u3068\u304c\u591a\u3044\u3002\u3053\u306e\u63a8\u6e2c\u306f\u305d\u308c\u304b\u3089\u7570\u306a\u3063\u305f\u63a2\u7d22\u7684\u306a\u8a2d\u8a08\u65b9\u6cd5\u8ad6\u304b\u3089\u6765\u308b\u7570\u306a\u3063\u305f\u30bf\u30a4\u30d7\u306e\u30c7\u30fc\u30bf\u3068\u306e\u78ba\u8a8d\u3001\u53cd\u5fa9\u3001\u6df1\u5316\u304a\u3088\u3073\u6bd4\u8f03\u306b\u670d\u5f93\u3059\u308b\u3002\u5229\u5bb3\u95a2\u4fc2\u8005\u306e\u30de\u30c3\u30d4\u30f3\u30b0\u306f\u307e\u305f\u3001\u30de\u30c3\u30d4\u30f3\u30b0\u3055\u308c\u305f\u3055\u307e\u3056\u307e\u306a\u5229\u5bb3\u95a2\u4fc2\u8005\u306e\u30cb\u30fc\u30ba\u304c\u8003\u616e\u3055\u308c\u308b\u3053\u3068\u3092\u78ba\u5b9f\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u30c7\u30b6\u30a4\u30f3\u306e\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u304c\u6e80\u305f\u3059\u3079\u304d\u3082\u306e\u3092\u5b9a\u7fa9\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u30c7\u30b6\u30a4\u30f3\u30d7\u30ed\u30bb\u30b9\u306e\u5f8c\u671f\u6bb5\u968e\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\nClarkson, P.J., Coleman, R., Hosking, I., & Waller, S.D. (2011).Inclusive Design Toolkit, Second Edition.Engineering Design Centre, University of Cambridge.www.inclusivedesigntoolkit.com \u3088\u308a\u5f15\u7528<\/p>\n

Hanington, B.; Martin, B. (Eds.) (2012).Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions.Rockport Publishers.<\/p>\n

Morelli, N., & Tollestrup, C. (2007).\u30b7\u30b9\u30c6\u30e0\u7684\u8996\u70b9\u3067\u306e\u30c7\u30b6\u30a4\u30f3\u306e\u305f\u3081\u306e\u65b0\u3057\u3044\u8868\u73fe\u6280\u6cd5\u3002In Design Inquiries, Nordes 07 Conference<\/p>\n

Stickdorn, M., Lawrence, A., Hormess, M., & Schneider, J. (2018).This is service design doing: Applying service design thinking in the real world.\u30aa\u30e9\u30a4\u30ea\u30fc\u30fb\u30e1\u30c7\u30a3\u30a2<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u30e6\u30fc\u30b6\u30fc\u30fb\u30eb\u30fc\u30c8\u30fb\u30de\u30c3\u30d7<\/strong><\/h3>\n

\u3053\u306e\u30c4\u30fc\u30eb\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u3042\u308b\u30b5\u30fc\u30d3\u30b9\u3084\u65bd\u7b56\u3092\u4e00\u5b9a\u671f\u9593\u5229\u7528\u3057\u305f\u969b\u306e\u4f53\u9a13\u3092\u628a\u63e1\u3059\u308b\u305f\u3081\u306e\u30de\u30c3\u30d4\u30f3\u30b0\u3092\u53ef\u80fd\u306b\u3059\u308b\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u300d\u3068\u3044\u3046\u8a00\u8449\u3067\u3082\u77e5\u3089\u308c\u3066\u3044\u308b\u3001\u3044\u304f\u3064\u304b\u306e\u5206\u91ce\u3067\u63a1\u7528\u3055\u308c\u3066\u3044\u308b\u30c4\u30fc\u30eb\u3067\u3059\u3002\u30c7\u30b6\u30a4\u30f3\u7528\u8a9e\u3067\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u5b9f\u8df5\u306f\u3001\u30b9\u30c6\u30c3\u30d7\u306b\u5206\u5272\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u4f53\u9a13\u306e\u30de\u30c3\u30d4\u30f3\u30b0\u3092\u6307\u3057\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306e\u65c5\u3092\u69cb\u6210\u8981\u7d20\u306b\u5206\u5272\u3059\u308b\u3053\u3068\u3067\u3001\u30c7\u30b6\u30a4\u30f3\u306b\u3088\u308b\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u6a5f\u4f1a\u3067\u3042\u308b\u53ef\u80fd\u6027\u306e\u3042\u308b\u554f\u984c\u3092\u6d1e\u5bdf\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\n\u5185\u95a3\u5e9c(2016).Open Policy Making toolkit.\u82f1\u56fd\u653f\u5e9c\u3002https:\/\/www.gov.uk\/guidance\/open-policy-making-toolkit \u304b\u3089\u53d6\u5f97\u3002<\/p>\n

Hanington, B., & Martin, B. (2012).Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions.Rockport Publishers.<\/p>\n

Meroni, A., & Sangiorgi, D. (2011).Design for services.Gower Publishing, Ltd..<\/p>\n

Richardson, A. (2010).\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u4f7f\u3063\u3066\u9867\u5ba2\u4f53\u9a13\u3092\u6539\u5584\u3059\u308b\u3002Harvard Business Review, 15(1), 2-5.<\/p>\n

Stickdorn, M. and Schneider, J. (2011).This is Service Design Thinking: Basics - Tools - Cases.Amsterdam, The Netherlands: BIS Publishers.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u30b7\u30b9\u30c6\u30e0\u30de\u30c3\u30d7<\/strong><\/h3>\n

\u30b7\u30b9\u30c6\u30e0\u30de\u30c3\u30d7\u3068\u306f\u3001\u7d44\u7e54\u3001\u30b5\u30fc\u30d3\u30b9\u3001\u7269\u7406\u7684\u307e\u305f\u306f\u30c7\u30b8\u30bf\u30eb\u88fd\u54c1\u304c\u7d44\u307f\u8fbc\u307e\u308c\u305f\u30b7\u30b9\u30c6\u30e0\u306e\u4e3b\u8981\u306a\u69cb\u6210\u8981\u7d20\u3092\u8996\u899a\u7684\u307e\u305f\u306f\u7269\u7406\u7684\u306b\u8868\u73fe\u3057\u305f\u3082\u306e\u3067\u3042\u308b\u3002\u30b7\u30b9\u30c6\u30e0\u30de\u30c3\u30d7\u300d\u3068\u3044\u3046\u7528\u8a9e\u306f\u3001\u3057\u3070\u3057\u3070\u30b7\u30b9\u30c6\u30e0\u7406\u8ad6\u3084\u30b7\u30b9\u30c6\u30e0\u601d\u8003\u306b\u57fa\u3065\u304f\u69d8\u3005\u306a\u8996\u899a\u5316\u3092\u5305\u542b\u3059\u308b\u7528\u8a9e\u3067\u3042\u308b\u3002\u30b5\u30fc\u30d3\u30b9\u30c7\u30b6\u30a4\u30f3\u306b\u304a\u3044\u3066\u3001\u4e3b\u8981\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u7d44\u7e54\u3068\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u9593\u306e\u4e3b\u306a\u76f8\u4e92\u4f5c\u7528\u3068\u30d5\u30ed\u30fc\u3092\u8996\u899a\u5316\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u30b7\u30b9\u30c6\u30e0\u30de\u30c3\u30d7\u306f\u30b5\u30fc\u30d3\u30b9\u30b7\u30b9\u30c6\u30e0\u306e\u4f5c\u696d\u30e2\u30c7\u30eb\u3092\u63cf\u304d\u3001\u8868\u73fe\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3055\u308c\u308b\u8996\u899a\u7684\u306a\u30c4\u30fc\u30eb\u3067\u3042\u308b\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\nMeroni, A., & Sangiorgi, D. (2011).Design for services.Gower Publishing, Ltd..<\/p>\n

Segelstr\u00f6m, F., & Holmlid, S. (2011).Service Design Visualisations meet service theory: strengths, weaknesses and perspectives.Art & Science of Service, San Jose, California.<\/p>\n

Stickdorn, M., Lawrence, A., Hormess, M., & Schneider, J. (2018).This is service design doing: Applying service design thinking in the real world.\u30aa\u30e9\u30a4\u30ea\u30fc\u30fb\u30e1\u30c7\u30a3\u30a2<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u6d1e\u5bdf\u306e\u30de\u30c8\u30ea\u30c3\u30af\u30b9<\/strong><\/h3>\n

\u3053\u306e\u30de\u30c8\u30ea\u30c3\u30af\u30b9\u306f\u3001\u63a2\u7d22\u7684\u30d6\u30ec\u30fc\u30f3\u30b9\u30c8\u30fc\u30df\u30f3\u30b0\u306e\u6bb5\u968e\u3067\u51fa\u3066\u304f\u308b\u30a2\u30a4\u30c7\u30a2\u306e\u6d41\u308c\u3092\u3001\u3053\u306e\u6bb5\u968e\u306e\u304d\u3063\u304b\u3051\u3068\u306a\u308b1\u3064\u307e\u305f\u306f\u8907\u6570\u306e\u8cea\u554f\u304b\u3089\u3001\u6b21\u306e\u3088\u3046\u306a\u6700\u521d\u306e\u7279\u5b9a\u306b\u5411\u3051\u3066\u6d41\u3059\u305f\u3081\u306e\u30b7\u30f3\u30d7\u30eb\u306a\u30c4\u30fc\u30eb\u3067\u3042\u308b\u3002\u00a0\u6d1e\u5bdf<\/a><\/strong>\u00a0\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u53c2\u52a0\u3057\u3066\u3044\u308b\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\nGarber, J. (2014).\u30b5\u30fc\u30d3\u30b9\u30c7\u30b6\u30a4\u30f3\u65b9\u6cd5\u8ad6\u3002Innovation Unit.<\/p>\n

Kolko, J. (2010).\u5e30\u7d0d\u7684\u601d\u8003\u3068\u30bb\u30f3\u30b9\u30e1\u30a4\u30ad\u30f3\u30b0\uff1a\u30c7\u30b6\u30a4\u30f3\u5408\u6210\u306e\u539f\u52d5\u529b\u3002Design issues, 26(1), 15-28.<\/p>\n

Kumar, V. (2013).101 Design Methods: A Structured Approach for Driving Innovation in Your Organisation.John Wiley & Sons.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u30da\u30eb\u30bd\u30ca<\/strong><\/h3>\n

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\u53c2\u8003\u6587\u732e<\/strong>
\n\u5185\u95a3\u5e9c(2016).Open Policy Making toolkit.\u82f1\u56fd\u653f\u5e9c\u3002https:\/\/www.gov.uk\/guidance\/open-policy-making-toolkit \u304b\u3089\u53d6\u5f97\u3002<\/p>\n

Clarkson, P.J., Coleman, R., Hosking, I., & Waller, S.D. (2011).Inclusive Design Toolkit, Second Edition.Engineering Design Centre, University of Cambridge.www.inclusivedesigntoolkit.com \u3088\u308a\u5f15\u7528<\/p>\n

Hanington, B., & Martin, B. (2012).Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions.Rockport Publishers.<\/p>\n

Kumar, V. (2013).101 Design Methods: A Structured Approach for Driving Innovation in Your Organisation.John Wiley & Sons.<\/p>\n

Stickdorn, M., Lawrence, A., Hormess, M., & Schneider, J. (2018).This is service design doing: Applying service design thinking in the real world.\u30aa\u30e9\u30a4\u30ea\u30fc\u30fb\u30e1\u30c7\u30a3\u30a2<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0<\/strong><\/h3>\n

\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0\u3068\u306f\u3001\u3055\u3089\u306a\u308b\u8a66\u9a13\u7684\u306a\u884c\u52d5\u3092\u8d77\u3053\u3059\u524d\u306b\u3001\u30a2\u30a4\u30c7\u30a2\u3092\u8a66\u3057\u3001\u30c6\u30b9\u30c8\u3057\u3001\u691c\u8a3c\u3059\u308b\u305f\u3081\u306e\u4e00\u9023\u306e\u884c\u52d5\u3067\u3042\u308b\u3002\u653f\u7b56\u7acb\u6848\u306e\u6587\u8108\u3067\u306f\u3001\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0\u306f\u653f\u7b56\u7acb\u6848\u306e\u521d\u671f\u6bb5\u968e\u3001\u3064\u307e\u308a\u554f\u984c\u304c\u5b9a\u7fa9\u3055\u308c\u3066\u3044\u306a\u3044\u6642\u70b9\u3001\u3042\u308b\u3044\u306f\u53ef\u80fd\u6027\u306e\u3042\u308b\u89e3\u6c7a\u7b56\u304c\u591a\u304f\u3001\u30a2\u30a4\u30c7\u30a2\u3092\u5909\u66f4\u3059\u308b\u30b3\u30b9\u30c8\u304c\u4f4e\u3044\u6642\u70b9\u304b\u3089\u7279\u306b\u91cd\u8981\u3067\u3042\u308b\u3002\u4ed6\u306e\u6587\u8108\u3067\u306f\u3001\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u306f\u30c7\u30b6\u30a4\u30f3\u30d7\u30ed\u30bb\u30b9\u306b\u304a\u3051\u308b\u6700\u5f8c\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u3072\u3068\u3064\u3067\u3042\u308a\u3001\u65b0\u3057\u3044\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u304c\u5b9f\u969b\u306b\u4f7f\u7528\u3055\u308c\u308b\u4f53\u5236\u306b\u5165\u308b\u524d\u306b\u3001\u6700\u7d42\u7684\u306a\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3092\u6539\u5584\u3059\u308b\u65b9\u6cd5\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u3001\u305d\u306e\u7279\u6027\u3001\u6a5f\u80fd\u6027\u3001\u305d\u306e\u4ed6\u306e\u6709\u7528\u306a\u6307\u6a19\u304c\u30c6\u30b9\u30c8\u3055\u308c\u308b\u3002\u3057\u305f\u304c\u3063\u3066\u3001\u30c7\u30b6\u30a4\u30f3\u30fb\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u306f\u3001\u30c7\u30b6\u30a4\u30f3\u30fb\u30a2\u30a4\u30c7\u30a2\u3092\u5177\u4f53\u5316\u3057\u305f\u3082\u306e\u3067\u3042\u308a\u3001\u30c7\u30b6\u30a4\u30f3\u30fb\u30a2\u30a4\u30c7\u30a2\u304c\u5b9f\u969b\u306b\u3069\u306e\u3088\u3046\u306b\u5b9f\u73fe\u3055\u308c\u308b\u3079\u304d\u304b\u3092\u591a\u304b\u308c\u5c11\u306a\u304b\u308c\u5fe0\u5b9f\u306b\u518d\u73fe\u3057\u305f\u69d8\u3005\u306a\u5f62\u3092\u3068\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002\u5b9f\u969b\u3001\u30c7\u30b6\u30a4\u30f3\u30fb\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u306f\u3001\u5fe0\u5b9f\u5ea6\u3084\u4ed5\u4e0a\u3052\u306e\u30ec\u30d9\u30eb\u306b\u3088\u3063\u3066\u5b9a\u7fa9\u3055\u308c\u307e\u3059\u3002\u5fe0\u5b9f\u5ea6\u306e\u4f4e\u3044\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u306f\u3001\u4e00\u822c\u7684\u306b\u30d7\u30ed\u30bb\u30b9\u306e\u30a2\u30a4\u30c7\u30a2\u6bb5\u968e\u3067\u4f7f\u7528\u3055\u308c\u3001\u591a\u304f\u306e\u5834\u5408\u3001\u30b3\u30f3\u30bb\u30d7\u30c8\u30fb\u30b9\u30b1\u30c3\u30c1\u3084\u30b9\u30c8\u30fc\u30ea\u30fc\u30dc\u30fc\u30c9\u306e\u5f62\u3092\u3068\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0\u306e\u9069\u5207\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u6c7a\u5b9a\u3059\u308b\u3053\u3068\u306f\u3001\u7b54\u3048\u3068\u306a\u308b\u8cea\u554f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u6bb5\u968e\u3001\u5229\u7528\u53ef\u80fd\u306a\u30ea\u30bd\u30fc\u30b9\u306b\u4f9d\u5b58\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u3053\u308c\u306b\u57fa\u3065\u3044\u3066\u3001\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u306f\u3001\u5358\u7d14\u306a\u7269\u7406\u7684\u30e2\u30c7\u30eb\u304b\u3089\u3001\u3088\u308a\u7cbe\u5de7\u306a\u30c7\u30b8\u30bf\u30eb\u307e\u305f\u306f\u7269\u7406\u7684\u306a\u30ed\u30fc\u30eb\u30d7\u30ec\u30a4\u3084\u30e2\u30c7\u30eb\u307e\u3067\u3001\u69d8\u3005\u306a\u5f62\u614b\u3092\u53d6\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002
\n\u3053\u308c\u3089\u306e\u5909\u6570\u3001\u30c7\u30b6\u30a4\u30f3\u306e\u76ee\u7684\u3001\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u304c\u5fc5\u8981\u3068\u3055\u308c\u308b\u76ee\u7684\u306e\u7279\u7570\u6027\u306b\u57fa\u3065\u3044\u3066\u3001\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0\u306e\u5206\u91ce\u3067\u306f\u69d8\u3005\u306a\u30c6\u30af\u30cb\u30c3\u30af\u3001\u65b9\u6cd5\u3001\u30c4\u30fc\u30eb\u304c\u5b9a\u7fa9\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u00a0\u884c\u52d5\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7<\/em>,\u00a0\u30b3\u30f3\u30bb\u30d7\u30c8\u30fb\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0<\/em>,\u00a0FASPE\uff08\u8a55\u4fa1\u306e\u305f\u3081\u306e\u9ad8\u901f\u30b5\u30fc\u30d3\u30b9\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0\u3068\u30b7\u30df\u30e5\u30ec\u30fc\u30b7\u30e7\u30f3\uff09<\/em>,\u00a0\u63a2\u7d22\u7684\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0\u3001<\/em>\u00a0\u30e9\u30a4\u30d6\u30fb\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0\u3001<\/em>\u00a0\u30de\u30a4\u30af\u30ed\u30d1\u30ce\u30e9\u30df\u30c3\u30af<\/em>,\u00a0\u7d44\u7e54\u7684\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0<\/em>,\u00a0\u30b5\u30fc\u30d3\u30b9\u30fb\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7<\/em>,\u00a0\u30b9\u30ed\u30fc\u30fb\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0<\/em>\u00a0- \u3092\u6319\u3052\u308c\u3070\u304d\u308a\u304c\u306a\u3044\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\nBotsch, M. (2008).\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u3002M. Erlhoff & T. Marshall (Eds.), Design dictionary: Perspectives on design terminology (pp. 317).Basel: Birkh\u00e4user.<\/p>\n

\u5185\u95a3\u5e9c(2016).Open Policy Making toolkit.\u82f1\u56fd\u653f\u5e9c\u3002https:\/\/www.gov.uk\/guidance\/open-policy-making-toolkit \u304b\u3089\u53d6\u5f97\u3002<\/p>\n

\u6b27\u5dde\u59d4\u54e1\u4f1a (2013).\u30bd\u30fc\u30b7\u30e3\u30eb\u30fb\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u624b\u5f15\u304d.\u6b27\u5dde\u59d4\u54e1\u4f1a\u5730\u57df\u30fb\u90fd\u5e02\u653f\u7b56\u7dcf\u5c40\u304a\u3088\u3073\u96c7\u7528\u30fb\u793e\u4f1a\u30fb\u5305\u6442\u7dcf\u5c40\u3002<\/p>\n

Hanington, B., & Martin, B. (2012).Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions.Rockport Publishers.<\/p>\n

IDEO (2015).The Field Guide to Human-Centred Design.IDEO.org.<\/p>\n

Kimbell, L. (2015).\u653f\u7b56\u6c7a\u5b9a\u3078\u306e\u30c7\u30b6\u30a4\u30f3\u30a2\u30d7\u30ed\u30fc\u30c1\u306e\u9069\u7528\uff1a\u30dd\u30ea\u30b7\u30fc\u30e9\u30dc\u306e\u767a\u898b\u3002\u30d6\u30e9\u30a4\u30c8\u30f3\uff1a\u30d6\u30e9\u30a4\u30c8\u30f3\u5927\u5b66\u3002<\/p>\n

Kimbell, L., & Bailey, J. (2017).\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0\u3068\u653f\u7b56\u6c7a\u5b9a\u306e\u65b0\u3057\u3044\u7cbe\u795e\u3002CoDesign, 13(3), 214-226.<\/p>\n

Kumar, V. (2013).101 Design Methods: A Structured Approach for Driving Innovation in Your Organisation.John Wiley & Sons.<\/p>\n

Maguire, M. (2001).\u4eba\u9593\u4e2d\u5fc3\u8a2d\u8a08\u3092\u652f\u63f4\u3059\u308b\u65b9\u6cd5\u3002International journal of human-computer studies, 55(4), 587-634.<\/p>\n

Meroni, A., & Sangiorgi, D. (2011).Design for services.Gower Publishing, Ltd..<\/p>\n

Murray, R., Caulier-Grice, J., & Mulgan, G. (2010).The open book of social innovation.London: National Endowment for Science, Technology and the Arts.<\/p>\n

Stickdorn, M., Lawrence, A., Hormess, M., & Schneider, J. (2018).This is service design doing: Applying service design thinking in the real world.\u30aa\u30e9\u30a4\u30ea\u30fc\u30fb\u30e1\u30c7\u30a3\u30a2<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

<\/div><\/div>\n
\n\t
\n\t\t

\u30c7\u30b6\u30a4\u30f3\u30fb\u30b3\u30f3\u30bb\u30d7\u30c8\u30fb\u30b7\u30ca\u30ea\u30aa<\/strong><\/h3>\n

\u30b7\u30ca\u30ea\u30aa\u306f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u304c\u5c06\u6765\u3069\u306e\u3088\u3046\u306b\u4f7f\u308f\u308c\u308b\u304b\u3092\u8996\u899a\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30a2\u30a4\u30c7\u30a2\u3092\u660e\u793a\u7684\u304b\u3064\u5177\u4f53\u7684\u306b\u3059\u308b\u3053\u3068\u3092\u4e3b\u306a\u76ee\u7684\u3068\u3057\u305f\u7269\u8a9e\u30c4\u30fc\u30eb\u3067\u3042\u308b\u3002\u30c7\u30b6\u30a4\u30f3\u30fb\u30b7\u30ca\u30ea\u30aa\u306f\u69d8\u3005\u306a\u65b9\u6cd5\u3067\u8868\u73fe\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u305d\u306e\u305f\u3081\u69d8\u3005\u306a\u30c6\u30af\u30cb\u30c3\u30af\u3092\u7528\u3044\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002\u3053\u308c\u306f\u3001\u300c\u30b7\u30ca\u30ea\u30aa\u300d\u3068\u3044\u3046\u6982\u5ff5\u304c\u4f7f\u7528\u3055\u308c\u3001\u5b9f\u9a13\u3055\u308c\u3001\u8b70\u8ad6\u3055\u308c\u3066\u304d\u305f\u6587\u8108\u304c\u6570\u591a\u304f\u5b58\u5728\u3059\u308b\u3053\u3068\u3068\u3001\u300c\u30b7\u30ca\u30ea\u30aa\u300d\u3068\u3044\u3046\u7528\u8a9e\u304c\u300c\u30c7\u30b6\u30a4\u30f3\u300d\u3068\u3044\u3046\u7528\u8a9e\u3068\u3068\u3082\u306b\u53d6\u308a\u5f97\u308b\u610f\u5473\u304c\u6570\u591a\u304f\u5b58\u5728\u3059\u308b\u3053\u3068\u306b\u8d77\u56e0\u3057\u3066\u3044\u308b\u3002\u3057\u304b\u3057\u3001\u30b7\u30ca\u30ea\u30aa\u3084\u6d3e\u751f\u30c4\u30fc\u30eb\u3092\u8ad6\u3058\u308b\u3068\u304d\u3001\u6587\u8108\u3084\u672a\u6765\u306e\u5149\u666f\u3001\u89e3\u6c7a\u7b56\u306e\u30d1\u30ce\u30e9\u30de\u3092\u306a\u305e\u308b\u50be\u5411\u304c\u3042\u308b\u3002\u00a0\u30c7\u30b6\u30a4\u30f3\u30fb\u30aa\u30ea\u30a8\u30f3\u30c6\u30a3\u30f3\u30b0\u30fb\u30b7\u30ca\u30ea\u30aa\uff08DOS\uff09<\/em>,\u00a0\u30b7\u30ca\u30ea\u30aa\u30fb\u30d9\u30fc\u30b9\u30fb\u30c7\u30b6\u30a4\u30f3<\/em>,\u00a0\u76ee\u6a19\u6307\u5411\u30b7\u30ca\u30ea\u30aa<\/em>,\u00a0\u30b7\u30ca\u30ea\u30aa\u30d7\u30e9\u30f3\u30cb\u30f3\u30b0<\/em>\u306a\u3069\u306f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u76ee\u7684\u306b\u5f79\u7acb\u3064\u30b7\u30ca\u30ea\u30aa\u3092\u7279\u5b9a\u3059\u308b\u65b9\u6cd5\u306e\u307b\u3093\u306e\u4e00\u90e8\u3067\u3042\u308b\u3002\u3057\u304b\u3057\u3001\u3053\u3053\u3067\u306f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30b3\u30f3\u30bb\u30d7\u30c8\u3092\u63a2\u6c42\u3057\u3001\u53ef\u8996\u5316\u3057\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c1\u30fc\u30e0\u3068\u305d\u306e\u5229\u5bb3\u95a2\u4fc2\u8005\u5185\u3067\u3053\u308c\u3089\u306e\u30b3\u30f3\u30bb\u30d7\u30c8\u306b\u95a2\u3059\u308b\u8b70\u8ad6\u3092\u884c\u3046\u306e\u306b\u5f79\u7acb\u3064\u3001\u4f7f\u3044\u3084\u3059\u3044\u30c4\u30fc\u30eb\u3092\u63d0\u6848\u3059\u308b\u3002\u30b3\u30f3\u30bb\u30d7\u30c8\u3092\u30b7\u30ca\u30ea\u30aa\u3068\u3057\u3066\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u4ee5\u524d\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30d5\u30a7\u30fc\u30ba\u3067\u306f\u751f\u3058\u306a\u304b\u3063\u305f\u554f\u984c\u70b9\u3092\u6d6e\u304d\u5f6b\u308a\u306b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u3053\u306e\u89b3\u70b9\u304b\u3089\u306f\u3001\u3042\u305f\u304b\u3082\u5b9f\u969b\u306e\u73fe\u5834\u306b\u304a\u3051\u308b\u30b3\u30f3\u30bb\u30d7\u30c8\u306e\u521d\u671f\u30c6\u30b9\u30c8\u3068\u3057\u3066\u6a5f\u80fd\u3059\u308b\u304b\u306e\u3088\u3046\u3067\u3042\u308b\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\nCarroll, J. M. (2000).Making use: \u30b7\u30ca\u30ea\u30aa\u306b\u57fa\u3065\u3044\u305f\u30d2\u30e5\u30fc\u30de\u30f3\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u30c7\u30b6\u30a4\u30f3.MIT press.<\/p>\n

Goodwin, K. (2011).Designing for the digital age: How to create human-centred products and services.John Wiley & Sons.<\/p>\n

Hanington, B., & Martin, B. (2012).Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions.Rockport Publishers.<\/p>\n

Kumar, V. (2012).101 design methods: A structured approach for driving innovation in your organization.John Wiley & Sons.<\/p>\n

Manzini, E. (2003).\u6301\u7d9a\u53ef\u80fd\u306a\u30a6\u30a7\u30eb\u30d3\u30fc\u30a4\u30f3\u30b0\u306e\u30b7\u30ca\u30ea\u30aa\u3002Design philosophy papers, 1(1), 5-21.<\/p>\n

Manzini, E., J\u00e9gou, F., Meroni, A., (2006) Design oriented scenarios: Generating new shared visions of sustainable product service systems.Design for Sustainability a practical approach for developing economies.\u56fd\u9023\u74b0\u5883\u8a08\u753b\u3001\u30aa\u30e9\u30f3\u30c0\u30fb\u30c7\u30eb\u30d5\u30c8\u5de5\u79d1\u5927\u5b66\u3002<\/p>\n

Rabin M.D. (2008).\u30b7\u30ca\u30ea\u30aa\u30fb\u30d7\u30e9\u30f3\u30cb\u30f3\u30b0\u3002M. Erlhoff & T. Marshall (Eds.), Design dictionary: Perspectives on design terminology (pp. 348-349).Basel: Birkh\u00e4user.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\n\t
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\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30fb\u30a8\u30b9\u30ce\u30b0\u30e9\u30d5\u30a3\u30fc\u30fb\u30b7\u30fc\u30c8<\/strong><\/h3>\n

DRLab\u30c1\u30fc\u30e0\u304c\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30a8\u30b9\u30ce\u30b0\u30e9\u30d5\u30a3\u30fc\u306e\u6d3b\u52d5\u8a08\u753b\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b\u30c7\u30b6\u30a4\u30f3\u3057\u305f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c4\u30fc\u30eb(\u30c7\u30b6\u30a4\u30f3\u30a8\u30b9\u30ce\u30b0\u30e9\u30d5\u30a3\u30fc<\/a><\/strong>).<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\nHanington, B., & Martin, B. (2012).Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions.Rockport Publishers.<\/p>\n

Salvador, T., Bell, G., & Anderson, K. (1999).Design Ethnography.Design Management Journal (Former Series), 10(4), 35-41.<\/p>\n

Segelstr\u00f6m, F., & Holmlid, S. (2015).\u30c7\u30b6\u30a4\u30f3\u306b\u3088\u308b\u30a8\u30b9\u30ce\u30b0\u30e9\u30d5\u30a3\u30fc\uff1a\u76ee\u6a19\u3068\u5a92\u4ecb\u3059\u308b\u4eba\u5de5\u7269\u306b\u3064\u3044\u3066\u3002Arts and Humanities in Higher Education, 14(2), 134-149.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\n\t
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\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0\u30fb\u30dc\u30fc\u30c9<\/strong><\/h3>\n

\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0\u30fb\u30dc\u30fc\u30c9\u300d\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u5b9f\u8df5\u7684\u306a\u884c\u52d5\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306bDRLab\u304c\u30c7\u30b6\u30a4\u30f3\u3057\u305f\u30c4\u30fc\u30eb\u3067\u3042\u308b\u3002\u00a0\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0<\/a><\/strong>\u00a0\u4e00\u65b9\u3067\u306f\u3001\u5fc5\u8981\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3057\u3001\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u3092\u958b\u767a\u3057\u3066\u4f7f\u7528\u3059\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3057\u3001\u4ed6\u65b9\u3067\u306f\u3001\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u3092\u958b\u767a\u3059\u308b\u305f\u3081\u306e\u57fa\u672c\u7684\u306a\u6761\u4ef6\u306e\u72b6\u6cc1\u3092\u30c1\u30a7\u30c3\u30af\u3059\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3059\u308b\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3092\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u542b\u3081\u308b\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\nBotsch, M. (2008).\u30d7\u30ed\u30c8\u30bf\u30a4\u30d7\u3002M. Erlhoff & T. Marshall (Eds.), Design dictionary: Perspectives on design terminology (pp. 317).Basel: Birkh\u00e4user.<\/p>\n

\u5185\u95a3\u5e9c(2016).Open Policy Making toolkit.\u82f1\u56fd\u653f\u5e9c\u3002https:\/\/www.gov.uk\/guidance\/open-policy-making-toolkit \u304b\u3089\u53d6\u5f97\u3002<\/p>\n

\u6b27\u5dde\u59d4\u54e1\u4f1a (2013).\u30bd\u30fc\u30b7\u30e3\u30eb\u30fb\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u624b\u5f15\u304d.\u6b27\u5dde\u59d4\u54e1\u4f1a\u5730\u57df\u30fb\u90fd\u5e02\u653f\u7b56\u7dcf\u5c40\u304a\u3088\u3073\u96c7\u7528\u30fb\u793e\u4f1a\u30fb\u5305\u6442\u7dcf\u5c40\u3002<\/p>\n

Hanington, B., & Martin, B. (2012).Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions.Rockport Publishers.<\/p>\n

IDEO (2015).The Field Guide to Human-Centred Design.IDEO.org.<\/p>\n

Kimbell, L. (2015).\u653f\u7b56\u6c7a\u5b9a\u3078\u306e\u30c7\u30b6\u30a4\u30f3\u30a2\u30d7\u30ed\u30fc\u30c1\u306e\u9069\u7528\uff1a\u30dd\u30ea\u30b7\u30fc\u30e9\u30dc\u306e\u767a\u898b\u3002\u30d6\u30e9\u30a4\u30c8\u30f3\uff1a\u30d6\u30e9\u30a4\u30c8\u30f3\u5927\u5b66\u3002<\/p>\n

Kimbell, L., & Bailey, J. (2017).\u30d7\u30ed\u30c8\u30bf\u30a4\u30d4\u30f3\u30b0\u3068\u653f\u7b56\u6c7a\u5b9a\u306e\u65b0\u3057\u3044\u7cbe\u795e\u3002CoDesign, 13(3), 214-226.<\/p>\n

Kumar, V. (2013).101 Design Methods: A Structured Approach for Driving Innovation in Your Organisation.John Wiley & Sons.<\/p>\n

Maguire, M. (2001).\u4eba\u9593\u4e2d\u5fc3\u8a2d\u8a08\u3092\u652f\u63f4\u3059\u308b\u65b9\u6cd5\u3002International journal of human-computer studies, 55(4), 587-634.<\/p>\n

Meroni, A., & Sangiorgi, D. (2011).Design for services.Gower Publishing, Ltd..<\/p>\n

Murray, R., Caulier-Grice, J., & Mulgan, G. (2010).The open book of social innovation.London: National Endowment for Science, Technology and the Arts.<\/p>\n

Stickdorn, M., Lawrence, A., Hormess, M., & Schneider, J. (2018).This is service design doing: Applying service design thinking in the real world.\u30aa\u30e9\u30a4\u30ea\u30fc\u30fb\u30e1\u30c7\u30a3\u30a2<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u30b5\u30fc\u30d3\u30b9\u6982\u8981<\/strong><\/h3>\n

\u3053\u306e\u30c4\u30fc\u30eb\u306f\u56fd\u969b\u7684\u306b\u306f\u30b5\u30fc\u30d3\u30b9\u30fb\u30d6\u30eb\u30fc\u30d7\u30ea\u30f3\u30c8\u3068\u3057\u3066\u77e5\u3089\u308c\u3066\u3044\u308b\u3002\u3064\u307e\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u69cb\u9020\u3092\u5ba2\u89b3\u7684\u304b\u3064\u660e\u793a\u7684\u306b\u30de\u30c3\u30d4\u30f3\u30b0\u3067\u304d\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3042\u308b\u3002\u6280\u8853\u7684\u306b\u306f\u3001\u8a2d\u8a08\u8005\u3068\u9867\u5ba2\u304c\u3069\u306e\u3088\u3046\u306b\u5354\u529b\u3057\u3066\u8a2d\u8a08\u76ee\u7684\u3092\u78ba\u7acb\u3059\u308b\u304b\u3001\u9867\u5ba2\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u308b\u305f\u3081\u306b\u3069\u306e\u3088\u3046\u306a\u30b9\u30c6\u30c3\u30d7\u3092\u8e0f\u3080\u304b\u3001\u3068\u3044\u30462\u3064\u306e\u30ec\u30d9\u30eb\u3067\u52d5\u4f5c\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u30d7\u30ed\u30bb\u30b9\u306e\u8a2d\u8a08\u3092\u8a18\u8ff0\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3055\u308c\u308b\u30d5\u30ed\u30fc\u30c1\u30e3\u30fc\u30c8\u3067\u3042\u308b\u3002
\n\u5b9f\u969b\u7684\u306b\u306f\u3001\u3053\u306e\u30c4\u30fc\u30eb\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u30b7\u30b9\u30c6\u30e0\u306e\u8907\u96d1\u3055\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u5168\u4f53\u7684\u306a\u8868\u73fe\u3092\u53ef\u80fd\u306b\u3059\u308b\u3002\u30e6\u30fc\u30b6\u30fc\u306e\u8996\u70b9\u304b\u3089\u59cb\u307e\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u4f53\u9a13\u304c\u30de\u30c3\u30d4\u30f3\u30b0\u3055\u308c\u3001\u305d\u306e\u4f53\u9a13\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b\u7d44\u7e54\u304c\u5b9f\u884c\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u30a2\u30af\u30b7\u30e7\u30f3\u3068\u30d7\u30ed\u30bb\u30b9\u304c\u8ffd\u52a0\u3055\u308c\u308b\u3002\u4e00\u822c\u7684\u306b\u5408\u610f\u3055\u308c\u305f\u8996\u899a\u7684\u306a\u8a00\u8a9e\u3068\u7528\u8a9e\u3092\u6301\u3064\u6a19\u6e96\u7684\u306a\u30b5\u30fc\u30d3\u30b9\u9752\u5199\u771f\u306f\u5b58\u5728\u3057\u306a\u3044\u304c\u3001\u3053\u306e\u30c4\u30fc\u30eb\u306b\u4e00\u8cab\u3057\u3066\u5b58\u5728\u3059\u308b\u7279\u5b9a\u306e\u9818\u57df\u3092\u8003\u616e\u3059\u308b\u50be\u5411\u304c\u9ad8\u307e\u3063\u3066\u3044\u308b\u3002\u3059\u306a\u308f\u3061\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u95a2\u9023\u3059\u308b\u9818\u57df\u3001\u30d5\u30ed\u30f3\u30c8\u30b9\u30c6\u30fc\u30b8\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u8a18\u8ff0\u3059\u308b\u9818\u57df\u3001\u30d0\u30b9\u30b9\u30c6\u30fc\u30b8\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u8a18\u8ff0\u3059\u308b\u9818\u57df\u3067\u3042\u308a\u3001\u5f8c\u8005\u306e2\u3064\u306f\u9806\u756a\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u898b\u3048\u308b\u30a2\u30af\u30b7\u30e7\u30f3\u3068\u898b\u3048\u306a\u3044\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5206\u3051\u308b\u8996\u7dda\u3092\u8a18\u8ff0\u3059\u308b\u3002\u3044\u304f\u3064\u304b\u306e\u89b3\u70b9\u306b\u3088\u308c\u3070\u3001\u30b5\u30fc\u30d3\u30b9\u30fb\u30d6\u30eb\u30fc\u30d7\u30ea\u30f3\u30c8\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u30fb\u30d6\u30eb\u30fc\u30d7\u30ea\u30f3\u30c8\u306e\u62e1\u5f35\u3068\u3057\u3066\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002\u00a0\u30e6\u30fc\u30b6\u30fc\u30fb\u30eb\u30fc\u30c8\u30fb\u30de\u30c3\u30d7<\/a><\/strong>.<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\nBitner, M. J., Ostrom, A. L., & Morgan, F. N. (2008).Service blueprinting: a practical technique for service innovation.California management review, 50(3), 66-94.<\/p>\n

Meroni, A., & Sangiorgi, D. (2011).Design for services.Gower Publishing, Ltd..<\/p>\n

Katzan Jr, H. (2011).\u30b5\u30fc\u30d3\u30b9\u30c7\u30b6\u30a4\u30f3\u306e\u8981\u70b9\u3002Journal of Service Science (JSS), 4(2), 43-60.<\/p>\n

Polaine, A., L\u00f8vlie, L., & Reason, B. (2013).\u30b5\u30fc\u30d3\u30b9\u30c7\u30b6\u30a4\u30f3\uff1a\u6d1e\u5bdf\u304b\u3089\u30a4\u30f3\u30b9\u30d4\u30ec\u30fc\u30b7\u30e7\u30f3\u3078\u3002\u30ed\u30fc\u30bc\u30f3\u30d5\u30a7\u30eb\u30c9\u30fb\u30e1\u30c7\u30a3\u30a2<\/p>\n

Shostack, G. L. (1982).How to design a service.European journal of Marketing, 16(1), 49-63.<\/p>\n

Stickdorn, M., Lawrence, A., Hormess, M., & Schneider, J. (2018).This is service design doing: Applying service design thinking in the real world.\u30aa\u30e9\u30a4\u30ea\u30fc\u30fb\u30e1\u30c7\u30a3\u30a2<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc<\/strong><\/h3>\n

\u30a4\u30bf\u30ea\u30a2\u8a9e\u3067 \"portatore di interesse \"\u3068\u306f\u3001\u76f4\u63a5\u7684\u307e\u305f\u306f\u9593\u63a5\u7684\u306b\u3001\u80af\u5b9a\u7684\u307e\u305f\u306f\u5426\u5b9a\u7684\u306b\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3084\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u3001\u307e\u305f\u306f\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u306e\u3042\u308b\u500b\u4eba\u307e\u305f\u306f\u6a5f\u95a2\u306e\u3053\u3068\u3067\u3042\u308b\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\n\u6b27\u5dde\u59d4\u54e1\u4f1a (2004).Project Cycle Management Guidelines: Volume 1. Brussels: EuropeAid Cooperation Office.\u6b27\u5dde\u9023\u5408\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8 https:\/\/ec.europa.eu\/europeaid\/sites\/devco\/files\/methodology-aiddelivery-methods-project-cycle-management-200403_en_2.pdf \u3088\u308a\u5f15\u7528\u3002<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8<\/strong><\/h3>\n

\u30a4\u30bf\u30ea\u30a2\u8a9e\u3067\u300c\u63a5\u70b9\u300d\u3068\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u8005\u3068\u30b5\u30fc\u30d3\u30b9\u5229\u7528\u8005\u9593\u306e\u60c5\u5831\u4ea4\u63db\u306e\u8981\u7d20\u3068\u3057\u3066\u6a5f\u80fd\u3059\u308b\u3001\u5229\u7528\u8005\u3068\u30b5\u30fc\u30d3\u30b9\u9593\u306e\u76f8\u4e92\u4f5c\u7528\u306e\u30dd\u30a4\u30f3\u30c8\u306e\u3053\u3068\u3067\u3042\u308b\u3002\u3053\u306e\u30bf\u30a4\u30d7\u306e\u4ea4\u63db\u3001\u63a5\u89e6\u306f\u3001\u69d8\u3005\u306a\u5f62\u3067\u8868\u73fe\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002\u6700\u3082\u3088\u304f\u77e5\u3089\u308c\u3066\u3044\u308b\u306e\u306f\u3001\u4eba\u5bfe\u4eba\u3001\u307e\u305f\u306f\u4eba\u5bfe\u4f55\u3089\u304b\u306e\u5f62\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\uff08\u30a6\u30a7\u30d6\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306a\u3069\uff09\u3092\u8003\u616e\u3057\u305f\u3082\u306e\u3067\u3042\u308b\u3002\u6700\u521d\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u7279\u5fb4\u3065\u3051\u308b\u30d7\u30ed\u30bb\u30b9\u306b\u304a\u3051\u308b\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306e\u6570\u3067\u3042\u308a\u30012\u3064\u76ee\u306f\u3001\u6642\u9593\u30d9\u30fc\u30b9\u3067\u6e2c\u5b9a\u3055\u308c\u305f\u3055\u307e\u3056\u307e\u306a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306e\u9577\u3055\u3067\u3042\u308b\u3002<\/p>\n

\u53c2\u8003\u6587\u732e<\/strong>
\nKatzan Jr, H. (2011).\u30b5\u30fc\u30d3\u30b9\u30c7\u30b6\u30a4\u30f3\u306e\u8981\u70b9\u3002Journal of Service Science (JSS), 4(2), 43-60.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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\u306b\u623b\u308b\uff1a<\/strong><\/p>\n\t<\/div>\n<\/div>\n\n\n\n

<\/span>\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa<\/span><\/a><\/span><\/p><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Glossario Glossario Glossario Glossario Glossario PORTFOLIO Glossario 04. GLOSSARIO Raccolta di termini essenziali per la comprensione di alcuni dei contenuti relativi il service design e la progettazione in genere Albero...","protected":false},"author":1,"featured_media":0,"parent":337,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-59103","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/drlab.unitn.it\/ja\/wp-json\/wp\/v2\/pages\/59103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drlab.unitn.it\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drlab.unitn.it\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drlab.unitn.it\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drlab.unitn.it\/ja\/wp-json\/wp\/v2\/comments?post=59103"}],"version-history":[{"count":8,"href":"https:\/\/drlab.unitn.it\/ja\/wp-json\/wp\/v2\/pages\/59103\/revisions"}],"predecessor-version":[{"id":60515,"href":"https:\/\/drlab.unitn.it\/ja\/wp-json\/wp\/v2\/pages\/59103\/revisions\/60515"}],"up":[{"embeddable":true,"href":"https:\/\/drlab.unitn.it\/ja\/wp-json\/wp\/v2\/pages\/337"}],"wp:attachment":[{"href":"https:\/\/drlab.unitn.it\/ja\/wp-json\/wp\/v2\/media?parent=59103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}