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Presentation of results “Service Design for Pantrentino”


Event | Date: 30.10.2018

Location: Palazzo Roccabruna – Sala Conte di Luna, Via Santa Trinità, 24, Trento

Organized by the Design Research Lab at the University of Trento in collaboration with the Bread-makers’ Association of Trento (Associazione Panificatori), the event presents the goals and concluding results of the “Service Design for Pantrentino” project.

Speakers:
Emanuele Bonafini, President ASPAN
Michele Passerini, Director for Promotion, Protection and Local Development, Chamber of Commerce
Renato Troncon, President, DRLab
Michela Ventin, Coordinator, DRLab, University of Trento

The project was part of a wider methodological proposal from the DRLab, aimed at productive systems, and with the specific aim of supporting actors involved in the productive system for bread across the Trento province. The project was developed according to a procedure and temporal framework expressed through the DRLab format; using the methodology of Service Design, it allowed for the identification of project principle for supporting new strategic actions to privilege “Pantrentino”.

Program:

11:00 – 11:20 Presentations and institutional greetings
Emanuele Bonafini, President, ASPAN
Michele Passerini, Director for Promotion, Protection and Local Development, Chamber of Commerce
Renato Troncon, President, DRLab
11:20 – 12:00 Presentation and results of the project “Service Design for Pantrentino”,
Michela Ventin, Coordinator, DRLab, University of Trento
12:00 – 12:15 Voices from the protagonists
12:15 – 12:30 Conclusions and ways forward


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Service Design for Pantrentino


Production system 

Offer / Training / Design experiences

 

Period: March 2018 – July 2018
Location: Design Research Lab, Bakery Association (Confcommercio Trento)

Format: Design Studio
Partner: Bakery Association

DRLab, in collaboration with the Bakery Association, has developed and concluded the project, “Service Design for Pantrentino”, in the new Design Studio format, with the aim of identifying design principles to support strategic actions in favor of the “Pantrentino” as alternative to the commercial proposal and in line with the general objective of the DRLab, to support public and private bodies and associations delegated to the development of the leadership areas of Trentino by resorting to design as a lever for local development.

 

Backend gallery


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Results presentation “Service Design for School-Work Alternation”


Event | Date: 19.10.2018

Location: Buonarroti-Pozzo Institute, Aula Magna Mario Mattedi, Via Brigata Acqui, 15 Trento

Organized by the Design Research Lab at the University of Trento in collaboration with the Buonarroti-Pozzo technical high school in Trento, the event presented the goals and concluding results from the “Service Design for the School-Work Program” project.

Speaker:

Michela Ventin, DRLab coordinator, University of Trento

First of its kind, the project was part of a wider methodological project by the DRLab on education and aimed at supporting school-work pathways for the Buonarroti-Pozzo technical high-school through methodologies of Service Design so that businesses, sport clubs, volunteering groups, cultural bodies, local authorities and professional associations can become effective partners with educational high-schools in the Trentino region.

Programme

16:30 – 17:00 Presentation and institutional greetings

17:00 – 18:00 Presentation and results of the project “Service Design for the school-work alternation” Michela Ventin, Coordinator of  DRLab, University of Trento

18:00 – 18:15 The voice of the protagonists

18:15 – 18:30 Conclusions and perspectives


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Service Design for School-Work Alternation


Offer / Training / Design experiences

Period: February 2018 – October 2018
Location: Buonarroti-Pozzo Higher Institute

Format: Design Studio
Partner: Buonarroti-Pozzo Technical-Technological Institute (TN)

With the Reform of Education, the so-called “Buona scuola” and with the introduction of the compulsory nature of the School-Work Alternation -ASL- and the Reform of Apprenticeship, the transformation of the educational and training system was carried out in Italy to arrive at the definition of a model of “dual system” that aligns us with other European countries in which work is recognized as a “necessary and indispensable educational experience” to form the human capital of the future. In particular, in the Trentino system, 400 hours in technical and professional institutes and 200 hours in high schools certainly represent an innovative didactic format in the consideration that overcoming the division between theory and practices in the study paths cannot be immediate, but it is urgent and necessary.

This objective is one of the medium / long term ones and can only be achieved through new organizational efforts and new design practices. For this reason, DRLab intends to introduce the design culture of Service Design in the various units and teams of managers in charge of the good functioning of the ASL, thus allowing all the actors involved to be protagonists in its complex ecosystem. On the Service Design project for School-Work Alternation, see also the Design Workshops and the Design Seminar carried out in collaboration with Trentino IPRASE. See also the event to present the results of the project organized in collaboration with the Buonarroti-Pozzo Institute of Trento.


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Alternating School-Work / Design seminar


Seminar | Date: 25.01.2018

Location: Tecnasium room, via Brigata Acqui 15 – Trento

DRLab, in collaboration with Iprase of Trentino, tries to introduce the design culture of Service Design in the different units and teams of managers responsible for the smooth functioning of the School-Work Alternation, thus allowing all the actors involved to be protagonists in the complex ecosystem composed of businesses and companies, sports and voluntary associations, cultural bodies, institutions and professional associations.

Speakers:
Dott.ssa Michela Ventin, Design Research Lab, University of Trento
Dott. Daniele Busciantella Ricci, Design Research Lab, University of Trento
Dott. Emiliano Carbone, Design Research Lab, University of Trento

The Design Seminar is part of a cycle of meetings aimed at validating and giving continuity to the partnership between DRLab and Iprase of Trentino, in order to support the Trentino educational ecosystem in its efforts to create a modern and innovative School-Work Alternation. Specifically, the appointment aims to provide participants with selected design tools useful for understanding how to effectively and sustainably design collaboration between students, teachers and companies for a successful School-Work Alternation.

Program:
14:00 – 14:30 Welcome and introduction to Service Design
14:30 – 16:00 Design tools for understanding stakeholders
16:00 – 16:15 Coffee break
16:15 – 17:45 Introduction to ‘pretotyping’
17:45 – 18:00 Group feedback


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Alternating School-Work | Design Workshop


Workshop | Date: 25 and 26.10.2017

Location: Department of Humanities, Via Tommaso Gar, 14, Trento

DRLab, in collaboration with Iprase of Trentino, intends to introduce the design culture of Service Design in the different units and teams of managers responsible for the smooth functioning of the School-Work Alternation, thus allowing all the actors involved to be protagonists in the complex ecosystem composed of businesses and companies, sports and voluntary associations, cultural bodies, institutions and professional associations.

Speakers:
Dott.ssa Michela Ventin, Design Research Lab, University of Trento
Dott. Daniele Busciantella Ricci, Design Research Lab, University of Trento
Dott. Emiliano Carbone, Design Research Lab, University of Trento

A successful School-Work Alternation (ASL) is the result of shared visions and good design with all its actors, students, teachers and companies. The “Service Design for School-Work Alternation” workshops deal with ASL issues for the first time in Trentino and Italy with the support of Service Design and are carried out in collaboration with Iprase.

Program October 25th:
14.00 – 15.00 Welcome and introduction to Service Design Thinking
15.00 – 15.45 Definition of criticality and divergence
15.45 – 16.00 Coffee break
16.00 – 17.00 Who are the actors involved
17.00 – 17.45 The user experience
17.00 – 17.45 Return and group feedback

Program October 26th:
14.00 – 15.45 Summary and conception
15.30 – 15.45 Coffee break
15.45 – 17.00 Exploration of the scenarios
17.00 – 18.00 Final presentation and closing


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Service Design for Monte Bondone


Public policy system

Offer / Training / Design experiences

Period: October 2017

Location: Giardino Botanico Alpino Viote

Format: Design Check

Partner: Proloco Monte Bondone, Giardino Botanico Alpino Viote, Rete di Riserve Bondone

DRLab and Proloco Monte Bondone, an interesting biotope for the alpine peat bog and related botanical endemisms that it conserves, collaborate on the “Activity Book” project for territorial and sustainable innovation with the aim of introducing Service Design approaches, processes and tools.

Backend gallery


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Service Design for Trilogis


Offer / Training / Design experience

Date: September 2017
Location: Sanbàpolis; University of Trento

Format: Design Review
Partner: Trilogis srl

DRLab, in its effort to redefine, both conceptual and applied, the known design formats in view of their more effective application, has collaborated with Trilogis srl on the project “MDO-Manual of the work”, digital device that offers the best management possible, in terms of time and accessibility, of all the documentation of a home.

The collaboration was expressed through the transfer of specific and selected Service Design contents in favor of a new mindset and innovative solutions.

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