Immagini_filtro blu_20191204_1

Service Design: new scenarios for MART

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Date: 04.02.2019
Location: MART – Cultural education and mediation area, Corso Angelo Bettini 43, Rovereto -TN

Seminar reserved for 9 mediators of Mart museum.

09:00 – 09:30 Introduction to Service Design
09:30 – 10:00 Introduction to tools
10:00 – 10:20 Coffe break
10:20 – 12:30 Role Playing and Insight Matrix
12.30 – 13.00 Sharing and presentation of the results

The Design Research Lab meets the Mart’s Education Area for a training seminar aimed at updating mediators. The idea is to periodically promote a real MeaningsLab at the Mart museum to support the development of skills that can encourage the production of new processes and practices, in order to identify and develop new teaching formats. Design promotes new ways of thinking and doing, informs strategic choices, also in the educational field. This seminar was born, therefore, from the desire to focus, also in the museum context, on new scenarios dedicated to innovation, simplification and design.

To innovate means to implement or improve a product, a good, a service or a process, through new organizational methods in practical activities, new work organizations or external relations. In this sense, design is one of the ideal tools for the realization of innovation. It is, indeed, the activity of conceiving and developing a design for a new or significantly better product, service or system that ensures the best solution-interface with respect to the needs of users, their aspirations and abilities, realizing all aspects of cohesion and of sustainability.