The use of design for and in policy-making actions traces its roots in the development of service design. More generally, the relationship between design and public policy design is an interesting and current subject of relatively recent study of design research. For this reason, since its establishment, the DRLab has been wondering how to understand and reduce the gap between the traditional design of policies at a territorial level and the actual needs of its actors (citizens, communities, institutions, public and private entities).
According to these premises, the DRLab has activated a pilot project in order to:
- deepen the knowledge of the context and design practices of public policies at local level;
- explore the usefulness and added value of service design in supporting Trentino public policies;
- understand how to translate design knowledge into human-centred practices.
The actions of the pilot research project were therefore guided by the need to answer a specific question: how the design culture in service design, through the application of its principles, processes and tools, can support and innovate the design of public policies locals?
Key words: design for public policies / design for public policies; service design; inclusive innovation / inclusive innovation; pilot project / pilot project; human-centred policies.